Privacy policy

Privacy Policy for Favorit Fynd

Last updated: March 25, 2025

This Privacy Policy describes how Favorit Fynd ("we," "us," "our," or "our website") collects, uses, and shares your personal information when you visit our website, favoritfynd.se (the "Website"), use our services, make a purchase from us, or otherwise communicate with us.

Please read this policy carefully to understand how we process your information.

Changes to This Policy

We may update this Privacy Policy from time to time, for example, to reflect changes in our practices, for legal reasons, or for other operational purposes. When changes are made, we will publish an updated version on our Website with a new date.

How We Collect and Use Your Personal Information

In order to provide our services, we collect personal information from various sources:

1. Information You Provide Directly to Us

  • Name

  • Address

  • Phone number

  • Email address

  • Payment information (securely handled through our payment partners)

  • Order history

  • Account information (username, password, and security questions)

  • Information from your communications with our customer service team

Certain features require you to provide this information. If you choose not to provide certain information, this may affect your ability to use those features.

2. Information We Collect Automatically

We automatically collect data about how you use the Website ("Usage Data"), including:

  • IP address

  • Device and browser information

  • How you navigate and interact with our Website

  • Information about network connections

This information is collected through cookies, tracking pixels, and similar technologies.

3. Information from Third Parties

We may also receive information from:

  • Our trusted suppliers and business partners (for example, Shopify, which operates our online store)

  • Payment providers (for example, to process payments and deliveries)

  • Marketing and analytics partners that help us improve your experience

All such information is processed in accordance with this Privacy Policy.

How We Use Your Personal Information

We use your information to:

  • Process and deliver your orders

  • Manage your account and provide personalized service

  • Send confirmations, updates, return instructions, and other relevant communications

  • Facilitate deliveries, returns, and exchanges

  • Improve our services and your user experience

  • Protect against fraud and unlawful activity

  • Send marketing offers (if you have provided consent)

If you reside within the EU/EEA, the processing of your personal information for marketing purposes is based on our legitimate interest pursuant to Article 6(1)(f) of the GDPR.

Cookies

We use cookies to improve your experience, operate the Website, and analyze traffic. You can read more about Shopify cookies here: Shopify Cookies

Most browsers automatically accept cookies, but you can configure your browser to block them. Please note that blocking cookies may negatively affect certain features and functionality.

How We Share Your Personal Information

We may share your personal information with:

  • Service providers that help us operate our business, such as payment processors, delivery partners, customer service providers, IT services, and data storage providers

  • Marketing partners that use information in accordance with their own privacy policies

  • Our business partners and affiliated companies

  • Authorities in response to legal requests

  • Parties involved in the sale of the company, merger, or bankruptcy

We do not sell your personal information to third parties without your consent.

Links to Third-Party Websites

Our Website may contain links to other websites that we do not control. We are not responsible for their content or how they handle personal information. We recommend that you read their privacy policies before providing any information.

Children's Personal Information

Our services are not intended for children, and we do not knowingly collect personal information from children. If you are a parent and discover that your child has provided information to us, please contact us so that we can remove it.

Security and Storage of Information

We use technical and organizational measures to protect your information, but we cannot guarantee absolute security. Information transmitted to us may be unsecured during transmission.

We retain your information for as long as necessary to fulfill the purposes for which it was collected, comply with legal requirements, resolve disputes, or enforce our agreements and policies.

Your Rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your information

  • Request that your information be transferred to another provider (data portability)

  • Restrict the processing of your information

  • Withdraw previously given consent

  • Object to direct marketing or profiling

If you wish to exercise any of these rights, please contact us at Info@favoritfynd.se. We may need to verify your identity before processing your request.

We will never discriminate against anyone who chooses to exercise their data protection rights.

Complaints

If you have concerns or complaints about how we process your personal information, please contact us first. If you are not satisfied with our response, you may contact the Swedish Authority for Privacy Protection or the relevant supervisory authority in your country.

International Processing of Information

We may transfer and process your information outside your home country. If we transfer information outside the EU/EEA, this will be done in accordance with applicable safeguards, such as the European Commission's Standard Contractual Clauses.

Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Favorit Fynd
Email: Info@favoritfynd.se
Address: Flemminggatan 14, 112 26 Stockholm, Sweden