Refund policy

Return Policy

We have a 30-day return policy, which means you have 30 days from the date you receive your item to request a return.

To be eligible for a return:

  • Your item must be in the same condition as when you received it, unused, with tags, and in its original packaging.

  • You will also need the receipt or other proof of purchase.

How to start a return:

Contact us at Info@favoritfynd.se.

If your return is approved, we will send you a return shipping label along with instructions on how and where to send your package. Items returned to us without first requesting a return will not be accepted.

If you have any questions about returns, you can always contact us at Info@favoritfynd.se

Damages and Issues

Please inspect your order immediately upon receipt and contact us right away if the item is defective, damaged, or if you received the wrong item. We will be happy to evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including:

  • Perishable goods (such as food, flowers, or plants)

  • Custom-made or personalized products

  • Hygiene products (such as beauty products)

We also do not accept returns of hazardous materials, flammable liquids, or gases. Please contact us if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure that you receive what you want is to return the item you have and, once the return has been approved, place a separate order for the new item.

EU 14-Day Right of Withdrawal

If the item is shipped within the EU, you have the right to cancel or return your order within 14 days, regardless of the reason and without providing an explanation.

The item must be in the same condition as when you received it, unused, with tags, and in its original packaging. You will also need the receipt or other proof of purchase.

Refunds

We will notify you once we have received and inspected your return and let you know whether your refund has been approved or rejected.

If approved, your refund will automatically be issued to your original payment method within 10 business days.

Please note that it may take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we approved your return, please contact us at Info@favoritfynd.se